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Latest Risk Assessment - February 2022

Coronavirus - Frequently asked questions September 2021

Outbreak Management Plan - September 2021

Self-isolation means that you must not leave your home except in an emergency.

You can be asked to self-isolate by Test and Trace, a nursery, school, college, university, workplace or by any health professional – even if you have no symptoms, you must follow these rules:

Do not:

  visit family or friends

  go to any shops or supermarkets - instead order food online or ask for help

  go outside to exercise or walk your dog

  go to work, university, college or school - instead work or study from home if you can

  use public transport, taxis or share a car

  attend parties or other events, even if these are outside.


How to get support if you’re affected by coronavirus?


You can get help with the following:

  • Accessing food, household essentials and medication
  • Financial support and advice
  • Services that can support you if you are feeling lonely or down
  • Ways to improve your health and wellbeing

Help and advice is available for anyone who needs it in Hertfordshire; people and families, in need of support, please contact HertsHelp.

Call 0300 123 4044


Guidance for households with symptoms

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.


Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) outbreak:


The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Please note, we are currently experiencing high volumes of calls and apologise for any wait that you may experience. Your call will join a queue and we will answer as soon as possible.


How to wash your hands properly

Wash your hands more often for 20 seconds with soap and hot water.
Watch this short NHS film for guidance:


Teach young children how to wash their hands with the NHS handwashing song:


Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.

Guidelines for Pupil Absence - please check here for the latest definitions of the symptoms of Coronavirus and what action you need to take when your child, or someone in your household, becomes poorly.

Public Health Information