Self-isolation means that you must not leave your home except in an emergency.
You can be asked to self-isolate by Test and Trace, a nursery, school, college, university, workplace or by any health professional – even if you have no symptoms, you must follow these rules:
visit family or friends
go to any shops or supermarkets - instead order food online or ask for help
go outside to exercise or walk your dog
go to work, university, college or school - instead work or study from home if you can
use public transport, taxis or share a car
attend parties or other events, even if these are outside.
You can get help with the following:
Help and advice is available for anyone who needs it in Hertfordshire; people and families, in need of support, please contact HertsHelp.
Guidance for households with symptoms
The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:
For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.
Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) outbreak:
The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)
Please note, we are currently experiencing high volumes of calls and apologise for any wait that you may experience. Your call will join a queue and we will answer as soon as possible.
How to wash your hands properly
Wash your hands more often for 20 seconds with soap and hot water.
Watch this short NHS film for guidance:
Teach young children how to wash their hands with the NHS handwashing song:
Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.